Return & Refund Policy
(Last updated: 8 May 2026)
Simple, fair, and stress-free returns at H&H Activewear.
We want you to feel confident and comfortable in every piece you wear. If something isn’t quite right, we’re here to help.
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📦 30-Day Returns
We accept returns within 30 days of delivery.
To be eligible for a return, items must be:
✔ Unworn
✔ Unwashed
✔ In original condition
✔ With all tags attached
✔ Free from stains, marks, perfume, or damage
Please keep your proof of purchase or order confirmation email.
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🔄 Change of Mind Returns
Changed your mind? No problem.
You may request:
* Refund
* Store Credit
* Exchange
Please note:
* Original shipping costs are non-refundable---
📏 Need a Different Size?
We understand finding the perfect fit online can be tricky.
We offer exchanges for:
* Different sizes
* Alternative colours (subject to stock availability)
💡 *Need sizing help before ordering? Feel free to contact us — we’re happy to help you choose the best fit.*
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❌ Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on:
* Underwear or intimate items
* Swimwear without hygiene liner
* Final Sale items
* Gift cards
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⚠️ Faulty, Damaged or Incorrect Items
If your order arrives faulty, damaged, or incorrect, please contact us within 7 days of delivery.
You may be entitled to:
* A replacement
* Or a full refund for major faults
To help us resolve the issue quickly, please include:
📸 Clear photos of the item
📦 Your order number
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💳 Refund Processing
Once your return has been received and approved:
✔ Refunds are issued to your original payment method
✔ Please allow 5–10 business days for processing
Depending on your bank or payment provider, additional processing time may apply.
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📬 How to Start a Return
# Step 1
Email us at:
info@hhactivewear.com
# Step 2
Include:
* Your order number
* Reason for return
* Photos (if applicable)
# Step 3
We’ll provide return instructions and next steps.
Please package items securely to avoid damage during return transit.
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🛡 Important Information
To protect both our customers and business:
* All returns are inspected before approval
* We reserve the right to refuse returns that do not meet our policy
* Excessive, suspicious, or fraudulent return activity may be declined
* H&H Activewear is not responsible for lost returns sent without tracking
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💕 Our Promise
At H&H Activewear, we believe activewear should make women feel confident, supported, and empowered.
We’re committed to providing quality products and fair customer care every step of the way.
